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Starling Bank has launched a feature in its app allowing customers to hide payment references, which could help survivors of economic abuse. The “hide references” feature is designed to help people mute unwelcome or abusive references that can accompany bank transfers. Payment references are generally simply intended to describe the nature of a payment, such as “rent”, “mum’s birthday gift” or “dinner”, for example. But in cases of economic abuse, they can be misused, with the aim of upsetting or trying to manipulate the recipient. An abusive former partner who has been blocked from other forms of contact, may, for example, send messages claiming they miss their ex, or even send insults or threats, Starling Bank said. Using online bank payment references to send intimidating or malicious messages is just one of the ways an abuser can maintain control from afar, leaving victims feeling helpless and highly vulnerable Lauren Garrett, Surviving Economic Abuse These references can be used as a way for an ex-partner to maintain some control and have a triggering impact on the recipient. The bank said multiple messages may even be sent to accompany payments as small as 1p. It has partnered with the charity Surviving Economic Abuse to launch the feature. Economic abuse, which is often accompanied by other forms of abuse, can involve someone taking another person’s wages, stopping them from working, or intentionally putting them into debt. While such abuse can happen within couples, it may sometimes take place within other types of relationships; for example, an adult child may abuse a frail and elderly parent, or a parent may abuse a child. Abusive payment references are a key obstacle for economic abuse survivors to overcome, Starling Bank said. Starling’s personal current account holders can use the feature by swiping up from the app home screen to pull up their transaction fee, tapping on a payment that has been received with an unwanted reference, and tapping the hide icon. This will hide references from past or future payments made from that account. Starling said the new feature will not stop money landing in a customer’s account – the recipient will simply not see any payment references that come from the sending account. Customers can choose to unhide payment references in the app at any time. Starling said one person had told the bank: “The ability to hide these references with a simple tap makes all the difference and I am so pleased that Starling has listened to my experience.” This feature shows just how powerful technology can be in making people’s lives easier Charity Wood, Starling Bank Lauren Garrett, financial services manager at Surviving Economic Abuse, said: “Economic abuse can continue, increase, or even start long after a victim-survivor has separated from an abuser. “Using online bank payment references to send intimidating or malicious messages is just one of the ways an abuser can maintain control from afar, leaving victims feeling helpless and highly vulnerable. “We’re pleased to be working with Starling on this new feature and commend them for sharing what they are doing to give survivors the power to choose what payment references they see without having to relive traumatising experiences to customer services. “This small in-app feature will make a huge difference to survivors’ ability to bank safely, and we’re proud to work alongside financial services who are listening to the voices of victim-survivors and encourage firms to continue closing down gaps in products and services which are being used to inadvertently facilitate abuse.” Starling is a founding signatory in the UK Finance financial abuse code. The hide references feature is part of the bank’s existing work supporting economic abuse survivors, which includes a dedicated vulnerable support team. Charity Wood, head of customer experience at Starling Bank, said: “Anyone can experience economic abuse; they might not realise that it’s happening to them or how their bank can support. “This feature shows just how powerful technology can be in making people’s lives easier, and is testament to Starling’s belief in doing the right thing.” Read More Charity boss speaks out over ‘traumatic’ encounter with royal aide Ukraine war’s heaviest fight rages in east - follow live Augmented reality headset Vision Pro is ‘most advanced device ever’ – Apple Revealed: The delivery apps charging you double for your food shop Therapist develops secret app to help abuse victims

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Donald Trump has gone on a bizarre rant about offshore wind turbines, claiming they are driving whales “a little batty” and killing them “in numbers never seen before”. The former US President made the claim, which is rooted in a climate sceptic conspiracy theory, at a rally in South Carolina this week. There, he was taking aim at President Joe Biden’s regulations to impose speed limits on speed boats, vowing to overturn the rules on “day one” should he be voted in. Trump told the South Carolina crowd that the “Biden speed limit” would “demolish the charter fishing business, crush boat manufacturers and desecrate your cherished Low Country traditions.” That was when he got sidetracked by whales and wind turbines, or “windmills”, as he prefers to call them. “The windmills are driving them crazy. They’re driving the whales a little batty. And they are washing up on shore in levels never seen before.” It comes days after Trump praised Rishi Sunak for rolling back several key UK climate change promises. He congratulated the Prime Minister for “recognising this SCAM before it was too late”. As for this week's speech, it isn't the first time Trump has gone to war with wind turbines. In 2019, he suggested that wind turbines cause cancer, which is a lie. Months later, he attacked renewable energy again, suggesting that wind power doesn’t work when it’s not windy. This is also untrue. Wind-powered electricity supply isn’t affected by wind not blowing all the time because energy is stored for when it's needed. The US Department of Energy website even says that it's not a problem. At Trump's South Carolina rally, he was likely trying to appeal to a vocal community of misinformed protestors. In February, thousands of people gathered at New Jersey’s Point Pleasant beach to demand authorities pause offshore wind projects in response to recent whale deaths. Since 2023, 10 whales have washed ashore on the New York and New Jersey coastlines. Conspiracy theorists claim the noise created by wind turbines has been messing with the whales’ navigation systems. The National Oceanic and Atmospheric Administration has called the deaths “unusual mortality events”, and said there is no link between the wind turbines and whale deaths. “It’s just a cynical disinformation campaign,” Greenpeace oceans director John Hocevar told to USA Today. That’s hardly going to stop former President Trump though, is it? Sign up to our free Indy100 weekly newsletter Have your say in our news democracy. Click the upvote icon at the top of the page to help raise this article through the indy100 rankings.

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