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Workplace messaging app Slack is retiring its status update account on X – formerly Twitter – where it previously shared updates about issues such as outages on the platform. “We made the decision to retire the @SlackStatus account,” the company posted on X. “We’ll continue to share other Slack news and provide support through our main account, @SlackHQ,” it said. The X account had been a useful source of information about ongoing issues with the platform and about problems being investigated by the company. Slack said it is consolidating news related to incidents in its status site. “Moving forward, the Slack Status site, https://status.slack.com, will be the source of truth for all incident news,” the company noted, adding that users can also reach out at feedback@slack.com “with any questions or feedback.” “Alerts will also be available through the RSS and Atom feeds linked at the bottom of the Slack Status home page,” Slack noted. Slack has undergone a number of technical issues this year with the app going offline during the workday for many users globally multiple times. The latest move by Slack to stop providing updates via its status account on X comes as the number of daily active users has declined on the social media platform following Tesla chief Elon Musk’s purchase of the company last year. X chief Linda Yaccarino said earlier this year that the company had about 225 million daily active users at the time – marking a decline of over 10 per cent of users from just before Mr Musk acquired the company. Market intelligence firm Similarweb also noted in a report recently that X’s global traffic is down by about 14 per cent year-on-year in September. Similarweb said the drop in user retention is “a bad sign for app user loyalty” for Twitter following the launch of rival app Threads by Instagram. Mr Musk also noted in July that the platform’s ad revenue was down 50 per cent as social media competition mounts. Other companies, including American Express and Air France have also stopped providing customer service over X. American Express had made its @AskAmex account private, while AirFrance said in April that it would stop offering support to customers via direct messages on the social media platform, The Verge reported. Read More Tesla’s profits dip as Musk goes on rant about staff working from home Elon Musk’s X may charge some users $1 a year to post on platform EU to investigate X’s handling of disinformation over Hamas attack on Israel Could X’s creditors push the social media company into bankruptcy? Slack down: Work chat app goes down as the working day begins Why taking a mental health day could be bad… for your mental health

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Twitter, rebranded as X, is now officially turning Tweetdeck into a paid service and placing it behind a paywall, after slowing down access to rival social media platforms including Meta’s Threads and Facebook. Tweetdeck, which was also rebranded recently to “X Pro”, now requires a Blue subscription to access it. The latest change follows Twitter’s announcement in July that users must be “verified” to access TweetDeck. Non-subscribing users visiting Tweetdeck’s website are now being redirected to a page promoting signup to Twitter’s premium service. Tweetdeck, which allows users to access different accounts and multiple custom feeds, was one of the most popular Twitter third-party apps, and was acquired by the social media company in 2011. Twitter has tried to make its premium subscription more enticing to users with added features like ad revenue sharing, formatting, and higher rankings in conversations. Now it appears the social media company, rebranded as X, is hoping the addition of XPro to this list of added features would attract more premium subscribers. On Tuesday, X also appeared to slow down the loading times of some of the platform’s competitors such as Meta’s Facebook, Instagram, and Threads as well as Substack and news media sites posted to X. Links posted to X from some websites were taking about five seconds longer than usual to load on Tuesday, but the platform began reversing some of the changes restricting quick view of news sites. Meta chief Mark Zuckerberg reacted to a post on the issue with a “thinking face emoji”. “Substack was created in direct response to this kind of behaviour by social media companies,” the company’s founders, Chris Best, Hamish McKenzie and Jairaj Sethi, said in a statement. This is not the first time X, formerly Twitter, has taken decisions to restrict access to rival websites. In December, X-owner Elon Musk announced he would ban “free promotion” of other social media services, and also suspend accounts encouraging users to move to other platforms. This announcement came as the platform’s rival Mastodon was growing in popularity, partly due to users’ discontent with changes made by the Tesla titan to Twitter since his takeover of the company. “We will no longer allow free promotion of certain social media platforms on Twitter,” Mr Musk said before the company decided to reverse its decision. Read More Mark Zuckerberg hits out at Elon Musk for wasting time over cage fight: ‘It’s time to move on’ Move fast and beat Musk: The inside story of how Meta built Threads Elon Musk says he may need surgery before proposed 'cage match' with Mark Zuckerberg Mark Zuckerberg hits out at Elon Musk for wasting time over cage fight Elon Musk reveals more dramatic details of fight against Mark Zuckerberg Mark Zuckerberg reveals his 4,000 calorie diet and large McDonald’s order

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A mother who received a heart transplant has told how her daughter twice saved her life using the Alexa home assistant service. Emma Anderson, from Robroyston in Glasgow, has appeared in a music video by Scots chart star Tom Walker. She was diagnosed with hypertrophic cardiomyopathy just before she turned 16, which makes the heart muscle too thick to function correctly. The 27-year-old received a life-saving heart transplant last year at the NHS Golden Jubilee hospital in Clydebank. She told her daughter Darcey from a young age that she had a “sore heart”, and taught her what to do if she became ill at home. Darcey, now aged six, stayed calm and has been able to raise the alarm on two occasions. Ms Anderson said: “We told Darcey that mummy had a sore heart so she’s always known I’ve had heart problems. “I set up the Alexa so that if I passed out or was feeling unwell all she had to do was say, ‘Alexa, call help!’, and that would call my mum who lives around the corner. “And she’s had to call on Alexa a couple of times, she even called an ambulance on her own and that time I was in a really bad way. “I’m so proud of her, she is a wee superstar.” She is a wee superstar! Emma Anderson When first diagnosed, she had an internal defibrillator implanted inside her chest, which “fired” three times last year. She said the heart transplant had been transformative and she was able to marry her partner Conner in July last year. Ms Anderson said: “Since my transplant I have a totally new life now. “I can actually walk to school and pick her up and walk back again, something I could never do before. “Over Easter, I managed to take Darcey swimming and to the play park, the farm park, simple things I wasn’t able to do before, I can do now. I’m able to be a mummy now.” She continued: “Getting a transplant is a very hard road, it’s not easy. “I was on life support and all sorts of other treatments after my operation for a long while, and my muscles deteriorated so much I couldn’t walk any more. “The only thing I seemed to care about once I was better was learning to walk again so I could walk down that aisle and get married. I was literally discharged just over a week before the wedding, I still had stitches in walking down the aisle.” While recovering in hospital, Ms Anderson created a TikTok video with images of different stages of her heart journey using Scots singing star Tom Walker’s song, The Best Is Yet To Come. The singer was so touched by the video he invited her to London to appear in a video featuring people who had inspired him. She said: “Tom contacted me and asked me to go down to London and be part of his music video to raise awareness. “So I went down and did that with other people who were absolutely incredible, who had been through a lot in life too, and it was so nice of Tom to recognise that through his inspiring music. “Like the lyrics say, I definitely think the best is yet to come for me thanks to my organ donor.” Chief executive of NHS Golden Jubilee, Gordon James, said: “As we celebrate 75 years of the NHS, Emma’s inspiring story shows us how valuable and crucial the life-saving care the NHS provides is to our patients.”