Facebook Marketplace is the most complained-about online retail platform for selling counterfeit, poor-quality and potentially unsafe goods, Trading Standards has reported. The online giant, which enables third-party sellers to trade goods on the platform via the marketplace, was criticised for being slow to take action against problem sellers and for enabling misleading product descriptions, counterfeit goods and potentially harmful products to reappear on its platform after being taken down. A national survey by the Chartered Trading Standards Institute (CTSI) found the online giant causes its officers the most concern, as well as being unresponsive or unco-operative when contacted about problem sellers. More than half (53 per cent) of respondents representing about 50 local authorities across the UK identified Facebook as the most complained-about online marketplace – more than all of the others combined. If it wants to be seen as a proper online retailer where people can buy safe and legitimate goods, it needs to start acting like one CTSI chief executive John Herriman The CTSI’s survey, the first of its kind, also found that Trading Standards teams were unable to properly address problems with online marketplaces because of a “triple whammy” of recurring issues – unco-perative businesses, unsuitable legislation and limited resources. Just 10 per cent of Trading Standards officers said they had been able to take action against online marketplaces as a result of these three obstacles. The CTSI’s survey found that 45 per cent of officers cited a lack of co-operation from online marketplaces as a recurring problem, 63 per cent said the law as it stands is not fit for purpose and 57 per cent had received no response when attempting to contact sellers on online marketplaces. Some 59 per cent said they had been unable to locate details about where third-party sellers on online marketplaces were based and 29 per cent said they wee unable to deal with complaints about online marketplaces because of a lack of time and resources. CTSI chief executive John Herriman said: “Facebook Marketplace needs to up its game. At a time when more and more people are going online to buy things, there is a real urgency for online retailers to take their responsibilities to their customers more seriously. Currently, online marketplaces like eBay and Facebook Marketplace are operating with fewer safety regulations than traditional high street retailers, eroding fair competition and allowing the sale of unsafe goods to flood the market unabated Martyn Allen, Electrical Safety First “The fact that Facebook Marketplace is an offshoot of a social media platform rather than a service that was built as an online retailer from the ground up speaks volumes. If it wants to be seen as a proper online retailer where people can buy safe and legitimate goods, it needs to start acting like one. “Failing to take action against sellers who use their platform to mislead, rip off and potentially endanger consumers just isn’t good enough. “We are calling for all online marketplaces to take action against problem sellers, for the law to be tightened up so enforcers have more tools at their disposal to protect consumers, and for more resources that enable us to do that more effectively.” A Meta spokesman said: “We take these issues seriously and when we find listings that violate our rules, we remove them. “We also work closely with external partners and respond to valid legal requests from law enforcement and the Office for Product Safety and Standards, to prevent illegal activity on our platforms.” Phil Lewis, director general of the Anti-Counterfeiting Group (ACG), said: “Criminals rely on legal e-commerce platforms, social media, maritime freight companies, express couriers, airlines, postal services and internet hosting services to set up rogue shopping sites. “ACG is calling on government to recognise the growing international threats to our families, job-providing businesses and the economy. “Appropriate enforcement resources and a policy architecture are desperately needed to ensure the companies providing these services work alongside our enforcement authorities and businesses, to combat this intensifying threat.” Martyn Allen, technical director of the charity Electrical Safety First, said: “Sadly, the high number of complaints Trading Standards officers receive regarding online purchases comes as no surprise. Online retailers like Facebook Marketplace need to be held to account just like any other type of business, otherwise consumers and legitimate businesses lose out Yvonne Fovargue, APPG on Consumer Protection “Currently, online marketplaces like eBay and Facebook Marketplace are operating with fewer safety regulations than traditional high street retailers, eroding fair competition and allowing the sale of unsafe goods to flood the market unabated. This puts UK citizens at serious risk of injury and harm. “It’s been a year and a half since the UK Government promised publication of the Product Safety Review, which is expected to include proposals to protect British consumers when they shop online. “The time for waiting is over – the Government must prioritise publishing the Review without any further delay.” Yvonne Fovargue, chairwoman of the All Party Parliamentary Group on Consumer Protection, said: “Since the pandemic and now, with the cost-of-living crisis, more people are buying products from online marketplaces. “These consumers deserve to be treated fairly and should be able to be confident that what they buy is safe and accurately described. “Online retailers like Facebook Marketplace need to be held to account just like any other type of business, otherwise consumers and legitimate businesses lose out.” Read More Charity boss speaks out over ‘traumatic’ encounter with royal aide Ukraine war’s heaviest fight rages in east - follow live UKRI announces £50 million to develop trustworthy and secure AI ‘Last Beatles record’ was created using AI, says Paul McCartney Put ‘public good’ at heart of AI and new tech, Starmer to say

CRANBERRY TOWNSHIP, Pa.--(BUSINESS WIRE)--Jun 5, 2023--

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SpaceX's second private flight just made history by sending Saudi Arabia's first female astronaut towards the International Space Station. The SpaceX Falcon rocket launched from NASA's Kennedy Space Centre on Sunday night, and the astronaut and the other three passengers are expected to reach the space station in their capsule on Monday, where they will hang out for just over a week. Saudi Arabia's first astronauts in decades are stem cell researcher Rayyanah Barnawi, and Royal Saudi Air Force fighter pilot Ali al Qarni. "This is a dream come true for everyone," Barnawi said before the flight. Sign up to our free Indy100 weekly newsletter "Just being able to understand that this is possible - if me and Ali can do it, then they can do it, too." The journey was organised by Houston-based Axiom Space and the crew was led by Peggy Whitson, a former NASA astronaut who holds the US record for the most accumulated time in space - 665 days and counting. The company would not reveal how much the latest tickets cost, but previously cited per-seat prices of $55m (£44m). Have your say in our news democracy. Click the upvote icon at the top of the page to help raise this article through the indy100 rankings.

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Researchers in China have invented a device that can connect people’s brains to a computer via their inner ear. The SprialE brain-computer interface (BCI), developed by a team from Tsinghua University in Beijing, uses a flexible in-ear material to establish a digital connection to the brain. It follows recent advances into BCI technology, which has seen company’s like Elon Musk’s Neuralink test brain chips capable of reading the minds of pigs and monkeys. Ultimately, the technology could offer “full-bandwidth data streaming” to the brain. Unlike Neuralink’s device, the latest invention does not require surgery or other microneedle-based invasive methods to install, which the scientists claim make it suitable for daily use. Current methods of connecting BCIs via the ear involve support systems like earplugs or 3D printed attachments, however the spiral design means it can be slid in and out without blocking the wearer’s hearing. “The hollowness of SpiralE ensures that all subjects could hear audio stimuli in the outside world in real time,” the researchers noted, adding that its unique structure demonstrates that “natural and discreet wearable electronics can be integrated into real-life applications.” The research was detailed in a study, titled ‘Conformal in-ear bioelectronics for visual and auditory brain-computer interfaces’, was published in the scientific journal Nature Communications. The technology could allow applications like translating thoughts into text, control digital objects with thought alone, or even augmenting human memory. A 2019 report from the Royal Society said the technology had the potential to “transform medicine and fundamentally change how we interact with technology and each other”, however it warned that BCIs raise critical ethical concerns relating to privacy and human rights. “Neural and brain-computer interfaces may challenge the very essence of what it is to be human,” the report stated. “Working out how, and even if we want to use them requires an open and inclusive debate involving many voices and all sectors of society.” Read More What is superintelligence? How AI could wipe out humanity – and why the boss of ChatGPT is doomsday prepping A mysterious source has been sending radio signals to Earth from space for decades Beats launches updated version of Studio Pro over-ear headphones How Mark Zuckerberg’s new ChatGPT rival could lead to ‘obscene’ AI

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